Welcome to INCI. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through our online store. By browsing our website or placing an order, you agree to these terms.
Use of Our Website
Customers agree to use this website for lawful purposes and to provide accurate information when placing an order, creating an account, or contacting our team. Any misuse of the website, fraudulent activity, or attempt to interfere with its operation is prohibited.
Product Information and Images
INCI aims to present accurate product descriptions, photographs, colours, sizes, and other details. However, actual colours and visual appearance may vary slightly due to screen settings, lighting, photography, and the handcrafted nature of our products.
Minor variations in handcrafted shoes may occur. Such variations do not necessarily indicate a defect, provided the product substantially matches its description and intended functionality.
Prices and Product Availability
Prices are displayed in the currency indicated on our website and may change without prior notice. Product availability is subject to stock and production capacity. We reserve the right to correct genuine pricing or listing errors and to notify customers if an order is affected.
Orders and Confirmation
Submitting an order constitutes a purchase request. Orders may be subject to confirmation, availability, payment verification, and accurate delivery information.
If an order cannot be fulfilled, we will make reasonable efforts to inform the customer and explain the available options, including cancellation or refund where applicable.
Payments and Delivery
Customers must provide valid information and complete payment according to the selected payment method. Delivery arrangements, shipping charges, and estimated delivery times are governed by the information provided at checkout and our Shipping & Returns Policy.
Returns, Exchanges, and Refunds
All return, exchange, and refund requests are handled according to the relevant policies published on our website. Customers should review these policies before placing an order.
Intellectual Property
The INCI brand name, logo, product photographs, website design, written content, and other original materials are protected by applicable intellectual property laws. They may not be copied, reproduced, or used commercially without prior authorization, except where permitted by law.
Limitation of Responsibility
INCI makes reasonable efforts to maintain accurate website information and reliable service. However, temporary website interruptions, courier delays, and circumstances beyond our reasonable control may occur. Nothing in these terms excludes or limits any rights or responsibilities that cannot legally be excluded under applicable law.
Changes to These Terms
INCI may update these Terms & Conditions when necessary. Updated terms will be published on this page with a revised date. Customers should review this page periodically.
Governing Law
These terms are subject to the applicable laws of Pakistan. Any disputes will be handled in accordance with the relevant legal requirements and jurisdiction.
Contact Us
For questions about these Terms & Conditions, please contact us through the contact information provided on the INCI website.